We ask you to:-

• Treat our staff with respect; please treat others as you would expect to be treated.

 

•  Provide accurate information about yourself; including any allergies.

 

•  Remind us if you have not been given the results of your tests.

 

•  Keep appointments or cancel within a reasonable timeframe so that we can re-allocate the appointment and give you another one if needed.

 

• Read or listen to the information given to you and ask questions if you need to.

 

• Follow a course of treatment which you have agreed to, and tell staff if you find it difficult.

 

• Tell us if you have a carer or are a carer yourself.

 

• Give feedback (both positive and negative) about your care whenever you have the opportunity so that we can build on good practice and improve where need to.