Travel and Parking

General Information and Parking Facilities

Parking at the Gloucestershire Royal Hospital and Cheltenham General Hospital is under the management of VINCI Park UK Ltd.

The award-winning company is experienced in managing car parks across the public sector.  Click here to find out more about Vinci Park Ltd

View our patient information leaflet on transport, parking, charges, exemptions and reductions here.

Where can I park? 

Please park in the designated visitor car parks shown on the maps. Please be aware that if you don’t park in a designated marked bay, if you park inconsiderately or block other car park users, you may be issued with a parking charge notice of £80.

Click here for frequently asked questions about parking charge notices.

Click here for the permanent parking map for Cheltenham General Hospital and to find out more about the on-site parking facilities.

Click here for the permanent parking map for Gloucestershire Royal Hospital and to find out more about the on-site parking facilities. 

 

How much does parking cost?

Shown below is the current parking tariff, for both Cheltenham General and Gloucestershire Royal Hospital sites:

Up to 1 hour £1.80

Up to 2 hours £3.40

Up to 3 hours £4.80

Up to 4 hours £5.80

Up to 5-6 hours £7.10

Up to 24 hours £9.60

There is a 20 minutes grace facility for ambulance, public and disabled drop-off/pick-up that also enables people the opportunity to find a car parking space - this is not advertised as such on the tariff boards.

The drop-off/pick-up times applicable are advertised on signage around the hospital sites; these were previously 10 minutes, but recently revised to 20 minutes.

Our parking charges are in line with other car parks in Gloucester and Cheltenham to discourage people who are not visiting our hospitals from parking in our car parks.

 

 Can I get help with travel costs?

If you are in receipt of certain benefits you may be eligible for reimbursement through the Healthcare Travel Costs Scheme, further information and application forms can be obtained from the General Office at both hospitals:

  • Cheltenham General Hospital main entrance, off Sandford Road Telephone: 0300 422 3135
  • Gloucestershire Royal Hospital ground floor of the Tower Block Telephone: 0300 422 6725 

Both General Offices are open Monday to Friday from 8.30am until 4.00pm (except Bank Holidays), or alternatively form Jobcentre Plus Offices:

  • Jobcentre Plus North Street, Cheltenham GL50 4DJ Telephone: 01242 845000
  • Jobcentre Plus Gloucester Spa Road, Gloucester GL1 1XL Telephone: 01452 36600

 

Where can I park?

Please park in the designated visitor car parks shown on the maps. Please be aware that if you don’t park in a designated marked bay, if you park inconsiderately or block other car park users, you may be issued with a parking charge notice of £80.

 

How do I pay for my parking?

There are two types of visitor car parks on our hospital sites:

Pay and Display – using one of the machines situated within each car parking area and displaying your purchased ticket in your windscreen.

Pay on exit – take a ticket at the barrier and pay at a machine on foot before returning to your car. Please follow the instructions at each machine.

 

Do the machines accept credit cards?

You can pay by cash, credit or debit cards, and the ‘pay on foot’ machines will give change. The machines and the payment methods they accept are colour coded as follows:

GREEN – Cash only

RED – Card only payment (i.e. credit or debit cards)

YELLOW – Cash and Card payment.

 

Multi-storey Car Park at GRH

New MultiStorey

The new multi storey decked car park on-site at Gloucestershire Royal Hospital is now fully operational and provides a range of provision to address parking pressures for patients, visitors and staff.

The development of the 1000 space multi storey car park will significantly improve car parking provision on-site.

The new facility was designed in building clad angled timber louvres, utilising a natural material for the external finish which will block car lights and allow the building to be naturally ventilated. 

To improve speed and ensure ease of payment, there are new pay on foot machines for visitors, meaning that they only pay for the time they use.

Ambulance & Community Transport Services

Can I use community transport services?

Community transport services are available throughout the county, providingmini-buses and cars with easy access fro people who have difficulty getting in and out of conventional vehilces.

Details may be found in local directories, Parish Council notice boards, or listed in Yellow Pages under the headings:

  • Disability - information
  • Mini Bus Hire
  • Taxis and Private Hire

Some require and annual registration fee in addition to individual journey costs and booking is generally made in advance.

Here are contact details of some community transport srvices:

  • A2B (community transport network) Website: www.a2binfo.net Telephone 0845 045 0302
  • Dial-a-Ride Website: www.glosdar.plus.com Telephone 01452 502100
  • Cheltenham Community Transport - Telephone 01242 515388 / 257727

Am I eligible for transport from the ambulance service? 

Great Western Ambulance Service provide the "Patient Transport Service" (PTS) for people whose medical or mobility condition requires skilled staff to support them to and from the healthcare appointments. Your GP will talk with you to see if you qualify for PTS and if you do the Practice will arrange this for you. If following the initial appointment , there is further need for healthcare transport, your eligibilty will be confirmed by the healthcare professional who is providing your treatment.

Ask at your GP Practice for further information about PTS, or refer to the website of Great Western Ambulance Service, or telephone or email their Patient Advice and Liaison Service:

Website: www.gwas.nhs.uk

Email:

Telephone: 01249 858772

Information is available in other languages on request and an interpreter can be booked for your appointment if required, also from PALS.