Consultant rounds - when will I see a doctor?

A consultant ward round takes place daily, starting at 9.00 am for all new admissions. The consultant will review every patient and as a result the ward round may take most of the morning.

You will see a doctor regularly throughout your stay and prior to discharge. If you wish to talk to a doctor at any time during your stay please ask the nurse in charge to arrange this for you.

 

Security

On entering the Children's Centre there is an intercom system where you press the button and identify yourself to staff. Please do not let anyone behind you enter the unit unless they are in your party.

Please inform a member of staff if you are leaving the ward to ensure we are aware of which children are unaccompanied. If you would like a visitor, such as a member of your extended family to visit your child when you are not present, please give their name to a member of staff, as we cannot let them do so without your permission.

 

Cleanliness and infections in hospital

If your child has been in contact with chickenpox, measles or mumps within 3 weeks of their admittance to hospital, please inform a member of staff.

In the children’s centre we have low rates of MRSA and other incidents of cross infection – but we ask you to help us keep this low rate by using the hand gel as you enter and leave the unit and by paying attention to the advice given to you by nursing and medical staff re isolation or recommendations on who should or should not visit.

Hand washing. The most common means to stop the spread of infection is to wash your hands.

Alcohol hand gel is kept at the entrance of the ward and at the entrance to each bay or cubicle for all the visitors to use before and after visiting.

For hygienic hand disinfection apply 3ml (3 shots) to physically clean hands for 30 seconds ensuring all areas are covered, until dry.

Visitors are requested not to sit on patients beds, this is to help minimise the risk of spread of infection and for other health and safety reasons. 

For more information please read our Action on Infection pages.

 

Food and drink

There are several shops and restaurants around our hospitals. Please visit our Catering pages to find out more.

 

Making a complaint or giving feedback on your treatment

Your views are important to us and we would like to know what you think about your experience in our hospitals. Please view our How are we doing? pages for more information. Alternatively, if you'd like to make a complaint please visit  PALS and Complaints