Catering Services are part of the Estates and Facilities Division and have offices in both Gloucestershire Royal Hospital and Cheltenham General Hospital.

 

Catering Services at Gloucestershire Royal and Cheltenham General Hospitals provide an average of 3,000 patient meals every day, and 750 staff and visitor meals. All meals are freshly cooked and produced within an atmosphere where high standards of hygiene are demanded and are consistently practised.

The Trust is committed to Gloucestershire Food Vision and to purchasing local produce wherever this is practical and cost effective.

Both Cheltenham General Hospital and Gloucestershire Royal Hospital have been rewarded a top score of 5 points in the Food Hygiene Rating System

Catering Service to Patients

As a patient you are served three meals a day. Patients choose their meal from individual menu cards the evening before.

Each menu offers nutritional and tasty food suitable for a range of special and textured diets and portion sizes. Any patients with social or cultural needs will be offered a separate menu.

If you have a special dietary requirement you should let the nursing staff know and they will notify catering services and may also refer you to the dieticians department.

A selection of drinks are served with each meal. Drinks are also served to you on the wards first thing in the morning, mid-morning, mid-afternoon and late evening.

 

Your Views

Meal Audits
Our hospitals regularly conduct both in-house and independent audits to ask patients their opinion of the meals and service we provide. We do this so that we can make adjustments and improvements to the service where they are needed. The audit covers the key elements of the service and the results for both Gloucestershire Royal and Cheltenham General Hospitals are generally good. Patients have expressed an average satisfaction score of just over 8/10 for the period between 2008 to 2010.

 

Comments from our customers are always welcome. Please write to:
General Manager, Catering Services
Gloucestershire Hospitals NHS Foundation Trust
Cheltenham General Hospital
Sanford Road
Cheltenham
GL53 7AN

 

 Working for Us

Catering services operate seven days a week, 52 weeks a year, 12 hours a day; we have a large team that help us to provide this service. As a result, we are always looking for reliable bank staff to help support them, and sometimes permanent opportunities arise.

We advertise in the local press and on our website Gloucestershire NHS Jobs. We offer flexible working hours, very good rates of pay in a dynamic and stimulating environment. If you would like to be part of this, feel free to contact the catering department on 0300 422 4493 or 0300 422 6154 at any time.